Key Responsibilities:
Maintain product and pricing content across websites and sales channels.
Update content in CMS platforms (e.g., Tridion or Adobe Experience Manager).
Monitor system performance and troubleshoot issues with IT.
Support digital self-service tools and online customer journeys.
Run reports, identify bugs, and assist with testing (unit/regression).
Automate processes to improve efficiency and reduce errors.
Track requests and manage tasks using workflow tools.
Communicate updates and status reports to stakeholders.
Support campaign and product launches through testing and documentation.
Drive continuous process improvement and automation initiatives.
Work closely with cross-functional teams and Product Owners on enhancements and fixes.
Requirements:
Preferred Skills:
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