ABOUT THE COUNTRY CLUB OF VIRGINIA (CCV)
The Country Club of Virginia (CCV), located in Richmond, VA, is one of America’s oldest and most prestigious private, member-owned clubs. Currently ranked the 7th Platinum Club of America , CCV spans two campuses: Westhampton and James River , offering 54 holes of golf, extensive dining, wellness, racquet, and aquatics facilities.
THE POSITION
The Director of Banquets is an integral member of the F&B Management team responsible for the execution of around 1,800 private and member events annually. The Director will collaborate with the Special Events Office Team and manage a team of 5 direct reports with approximately 33 FTE staff, to deliver exceptional and memorable events for all.
LEADERSHIP FUNCTION
ENSURE ATTENTION TO DETAIL IN ALL EVENTS
Continue the pursuit of excellence and quality service levels for private and member events. Deliver a world-class member experience.
LEAD WITH EXCELLENCE
Ensure team members have all of the tools to succeed for every event. Monitor staff performance, appearance and set an example of high standards for the team. Ensure proper event coverage by means of hiring, staffing, training, and motivating a great team.
ALONG WITH THE TEAM, CRAFT AN UNFORGETTABLE EXPERIENCE
Work closely with the Special Events Office Team in designing room layouts, and communicating all event information to the Banquets Team. Ensure that quality standards are attained, including the physical appearance of all event spaces and work areas. Collaborate with the Banquet Chef de Cuisine to ensure accurate food service execution and timely delivery. Maintain a spotless, safe environment with top-tier, platinum-level service.
ENGAGE & CONTRIBUTE
Actively participate in weekly meetings, training sessions, and club-wide initiatives. Take on additional responsibilities as needed to drive the club’s success.
THE IDEAL CANDIDATE
The ideal candidate will have over five years of related hospitality experience, including experience in a managerial role overseeing managers in an upscale banquet execution role. Experience in private clubs is preferred, though candidates from luxury hotels, resorts, or high-end hospitality settings are also welcome. A stable career with significant achievements and a proven track record in building, training, and leading cohesive, service-focused teams is essential.
JOB REQUIREMENTS
EXCEPTIONAL SERVICE & COMMUNICATION
A pro at delivering outstanding event experiences and connecting with everyone from guests to team members.
OPERATIONAL MASTERY
Expertise in delivering consistent, high-level events is unmatched.
DYNAMIC LEADERSHIP
An engaging, energetic, enthusiastic approach that supports a capable banquets team.
PASSIONATE EXPERT
A love for hospitality, food, wine, and guest experiences that runs deep.
DETAIL-ORIENTED & ORGANIZED
A sharp eye for detail, exceptional organizational skills, and the ability to hold oneself and others accountable.
TECH & ANALYTICAL SAVVY
Proficient in Microsoft Office, Internet applications, and Club POS software, with project management and analytical skills.
DINING OUTLETS
OLLIE’S – an upscale informal dining area with 70-110 seat capacity serving dinner Tuesday – Saturday.
THE GRILL AND GRILL TERRACE – casual full-service dining area with 125-250 seat capacity serving dinner Tuesday – Sunday.
THE RIVER – upscale casual with 225 seat capacity serving lunch & dinner Tuesday – Sunday
COOL SPRINGS CAFE – a fast-casual dining area serving quick service breakfast, lunch, and dinner seven days per week.
POOLSIDE CAFÉ – lunch and dinner seven days per week in season, Memorial Day through Labor Day.
SNACK BARS (3) – counter service serving breakfast, lunch, and dinner Mon – Sun (1) or Tues – Sun (2)
PRIVATE PARTIES/MEMBER EVENTS – Two beautiful clubhouses with event spaces of various sizes within their 12 event rooms. The Club can accommodate up to 600 guests for a seated event, over 1,000 for standing.
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